If not for the help Dr. Kratzer, Mary and Debra gave us in the beginning with breastfeeding, I would have had to give up. There ended up being a unique problem that nursing consultants from the hospital could not identify that Mary and Debra found right away. My five and a half month old is thriving and has never had any formula. If I had gone with another pediatrician my baby would have been formula fed for sure. The value of this help is priceless and will have an impact on my baby's health in numerous ways for his entire life.
I am very hard to please when it comes to Doctors. I scrutinize down to how the receptionist treats me. Everyone in the office (receptionist, assistants, practitioners and Dr.) are all patient, kind, helpful and competent.
I have been very impressed so far with my experience.
These people really care about young ones.

Unlike other doctors, Dr. Kratzer and his staff are willing to spend an hour with you if you need the time. You will never feel like they are trying to rush you out the door. They are knowledgable, respectful, and compassionate.

But most important of all, they accurately see the health of the child and parent as being interconnected. As a result, they give the parent as much support as they do the child -- such as providing unlimited help with breast feeding, which is a huge plus, especially in view of the predicted severity of this year's flu season (moms who breastfeed pass along their antibodies to their babies)!

My baby and I are now thriving thanks to the caring attention of Dr. Kratzer, Mary Graves, Debra, and all the rest of Dr. Kratzer's wonderful staff!

Two specific reasons I recommend Dr. Kratzer:
1: He answers questions thoroughly and takes parental concerns seriously.
2. He saved our newborn son’s life. The details are too lengthy for this forum however, we are eternally grateful.

Ok so I have been with this dr for almost a year now, i needed to change drs for my drs sake and I have never been happier with this office! they sit and listen to you, they dont make you feel stupid about anything and they dont just hand out meds like they are candy!! id deff recommend this dr to anyone!

Dr Kratzer and Mary Graves provide excellent care for our two children. It is easy to get an appointment, the staff is courteous and extremely helpful. When we expressed concerns about a potential genetic disease that our kids might have inherited, we were quickly referred to Valley Children's Hospital for futher testing that thankfully ruled out the disease. Both Dr Kratzer and Mary Graves are very good at explaining what is going on with our children, what they are doing during exams, and teaching us how to provide care for our children at home when they are ill (irrigating noses during colds for relief, etc.). Both providers explain everything thoroughly. I know that sometimes our visits take longer than the time allotted to us, but that does mean there is sometimes a wait to be seen when I first arrive.
I am thankful to have found such caring providers in our community- I highly recommend them to anyone seeking a pediatrician!