I like Kragen, they are pretty mellow guys over at this store. Let me go in the back looking for parts for a custom project, let me borrow tools, try different oil filter adapters (to get the damn filter off) Plus the spray paint there costs $1 less than at autozone, or the local hardware store. Been going there for a few years now.‎

They didn't have what I wanted in stock, yet they told me they had 2 in stock on the phone. Once there they called their Goleta store, said that they had it there. Drove out there, they didn't have it, but that I could go back to the SB store because they have it. Thanks for messing up my day Kragen!

They didn't have what I wanted in stock, yet they told me they had 2 in stock on the phone. Once there they called their Goleta store, said that they had it there. Drove out there, they didn't have it, but that I could go back to the SB ...

I ordered a fuel filter for my volvo. I was told 3 days for delivery. It has been 6, so I went in. They asked if someone had called.I told them the part was already overdue. Then they checked and said the computer said it was there, but they couldnt find it. I had to borrow a car to use and I wont be using a vender that cant deliver on time or find parts in their own store. Through out this entire time dealing with workers and management not once did I get a We screwed up or we are sorry, To them I was just another bitchey customer and the way they deal with a problem is to give a refund and pretend it never happened. I just wish there was a rating lower than 1 star. I would suggest anyone looking for parts try Auto Zone on milpas street.

I ordered a fuel filter for my volvo. I was told 3 days for delivery. It has been 6, so I went in. They asked if someone had called.I told them the part was already overdue. Then they checked and said the computer said it was there, ...