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The Home Depot - W Knoxville

9361 Kingston Pike, Knoxville, TN 37922
The Home Depot - W Knoxville Mojo 2/ 5
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(1) The Home Depot - W Knoxville 3/ 5 stars 1

The Home Depot - W Knoxville is located in Knoxville. They have a single review on, and it's a negative review. They can be contacted by calling (865) 691-9500 or going to their website . The services available are Electrical, General Contracting, Installation Services, Plumbing. Hardware are the specific building materials they use. They accept American Express, Master Card, Discover, Visa. for payment.
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Products and Services:
  • Blades
  • Breakers
  • Carpet Cleaners
  • Cement Mixers
  • Chainsaws
  • Compactors
  • Concrete Tools
  • Contractor Services
  • Decorating Tools
  • Drills
  • Fasteners
  • Floor Care Tools
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  • Hammer Drills
  • Hammers
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  • Lawn & Garden Tools
  • Painting Tools
  • Plumbing Tools & Pumps
  • Pressure Washers
  • Rent It OR Buy It
  • Sanders
  • Saws/Cutting Tools
  • Scaffolding
  • Stump Grinders
  • Tile Cutters
  • Tool Guide
  • Tool Rental Saver Card
  • Truck Rental
  • Truck Rental & Moving Equipment
  • Welders
Votes (1)
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Saturday, November 18, 2006
A builder, I am at a building supply store almost every day. If I can help it, I am NOT at Home Depot. Granted, they stock almost everything I need, and often they are the only ones in town that will have that certain something. Problem is, the rare Associate who offers to help is usually underqualified, and the qualified Associates are indifferent to my needs. Now that the West Knoxville store has been renovated, it is impossible to find items in logical fashion (one just has to memorize the locations), and they nearly force you to use self-checkouts. I'd be ok with this option, even knowing that its more of a bottom line decision than a customer service one, except that 3 out of ten items won't ring up properly. To beat all, I have learned it is necessary to completely unbox and inspect every item before purchase if I want to save return trips due to damaged merchandise. Griping aside, I have to remind myself that I am at Home Depot because they have something I am looking for, and you can't expect a retailer that big to have mom-and-pop hardware store kind of service. So this has become the average, and I'll give 'em an average rating, dadgummit.

Pros: Selection, Availability
Cons: Service, Quality, Corporate mentality
Recommended: Yes
Business Details on The Home Depot - W Knoxville







Payment Types:
American Express, Master Card, Discover, Visa

Phone Numbers:
Primary Phone: (865) 691-9500

Hours Open
Sunday 8:00am to 8:00pm
Monday 6:00am to 10:00pm
Tuesday 6:00am to 10:00pm
Wednesday 6:00am to 10:00pm
Thursday Closed
Friday 6:00am to 10:00pm
Saturday 6:00am to 10:00pm