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The Home Depot - W Knoxville

9361 Kingston Pike, Knoxville, TN 37922
The Home Depot - W Knoxville Mojo 2/ 5
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(1) The Home Depot - W Knoxville 3/ 5 stars 1


The Home Depot - W Knoxville is located in Knoxville. They have a single review on MojoPages.com, and it's a negative review. They can be contacted by calling (865) 691-9500 or going to their website . The services available are Electrical, General Contracting, Installation Services, Plumbing. Hardware are the specific building materials they use. They accept American Express, Master Card, Discover, Visa. for payment.
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Products and Services:
  • Blades
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  • Decorating Tools
  • Drills
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  • Plumbing Tools & Pumps
  • Pressure Washers
  • Rent It OR Buy It
  • Sanders
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  • Stump Grinders
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  • Tool Guide
  • Tool Rental Saver Card
  • Truck Rental
  • Truck Rental & Moving Equipment
  • Welders
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First To Vote
chipmaner
chipmaner

chipmaner

Saturday, November 18, 2006
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Dadgummit
A builder, I am at a building supply store almost every day. If I can help it, I am NOT at Home Depot. Granted, they stock almost everything I need, and often they are the only ones in town that will have that certain something. Problem is, the rare Associate who offers to help is usually underqualified, and the qualified Associates are indifferent to my needs. Now that the West Knoxville store has been renovated, it is impossible to find items in logical fashion (one just has to memorize the locations), and they nearly force you to use self-checkouts. I'd be ok with this option, even knowing that its more of a bottom line decision than a customer service one, except that 3 out of ten items won't ring up properly. To beat all, I have learned it is necessary to completely unbox and inspect every item before purchase if I want to save return trips due to damaged merchandise. Griping aside, I have to remind myself that I am at Home Depot because they have something I am looking for, and you can't expect a retailer that big to have mom-and-pop hardware store kind of service. So this has become the average, and I'll give 'em an average rating, dadgummit.

Read more at knoxville.citysearch.com
Pros: Selection, Availability
Cons: Service, Quality, Corporate mentality
Recommended: Yes