"This is the last time I will ever shop here!" I say that every time I go to Kmart in Wasco. I go there because it is convenient. They have twenty registers but no matter how long their lines are they will only have two open. There cashiers do not say hi or bye and talk to each other more than the customers. Today they were playing Spanish music. I waited to speak to a manager..I waited...and waited. I finally left my cart and items there and left.

I have never had a problem with Kmart. Many dislike the fact that Customer Service is terrible. It's pretty much terrible every where you go. In the late 90's the culture slang was "The customer is always right". Ten years after, that no longer is the standard to customer service. Many of us who still remember the 90's, still want to have that same standard.

I worked in customer service for the most part of my young life. I could relate to both sides. (customer/employee) Good Customer Service is an essential part of every good business. These days, good customer service has shifted more to politically correct/solid customer service. Go to the reviews of most large stores, they are all the same.

the k mart in wasco has inproved alot and is one of the best

Kmart in wasco is the not helpful and there price are wrong not right places.

This is by far the worst K-Mart...ever! I've been there a couple of times and the customer service is terrible. No one is ever in their departments and no one wants to help you!