My whole plumbing experience was a good one with Ken's Plumbing. After listening to my needs, he suggested that I send him a photo through email. He was able to identify my faucet, acquire it, bring the right tools, and fix it promptly. Plumbing isn't something you want to put off. Especially since I am so ecology minded. I don't want to waste precious resources. Ken made it so easy with no inconvenience on my part. He is a clean family man. His business is family owned and operated. I liked the personal service that was delivered with a smile every step of the way.