<b> Overall:</b> i have always liked everything kenneth cole. it was his clothes that was one of the first items i bought with my own money. this store is the outlet store, and besides an occasional sign mix up, they actually sell things at a reasonable discount.<br /><br /><b>Value:</b> everything i wanted to buy was actually an affordable <br /><br /><b>Service:</b> they helped my wife order the shoes she desperately wanted from another store, and helped us find items in the store about a half dozen times. <br /><br /><b>Quality:</b> they are always quality. they are well made, and look very fashionable. <br />