After a brake repair from another shop led to my brakes going completely out a week later, I called Just Brakes. Jesus was nice enough to pick me up, take me to my car and drive it for me since it was in unsafe condition, while I followed behind in his car.
Once I got there it was determined that a mistake by the other shop had led directly to all of my fluid leaking out and several parts were needed.
He offered to call the previous shop for me to see if they would cover repairs. They ended up wanting to take the car themselves to fix it.
So two hours of work, multiple phone calls, a ride there, and a call later I owed NOTHING. He gave me a free ride rather than having to tow, diagnosed the problem, dealt with the other shop, called me to follow up and offered to look at it for free after I got it fixed by the other company.
I am so impressed by the lengths they went to to make sure I was safe and taken care of. They have definitely made a new customer and I will tell everyone I know.
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