Thanks to Jenny's my flowers were delivered right on time to my wife on her birthday even though I ordered late. Thanks!

What an unfortunate circumstance! I ordered a $75 bouquet (+tax & delivery) to be delivered to my husband as a surprise for our 1st Anniversary. I explained where the flowers needed to be sent and by what time, and they said, "NO problem." Needless to say, the flowers didn't make it to him :( I called Jenny's at 4pm to find out where the flowers were, and they couldn't get in touch with the driver.

I called the next day to find out what happened, and the owner Jim basically said they left the flowers at the volunteer desk and trused they would deliver the flowers to my husband. Jim offered no consolation or discount, he just made excuses.

I gotta' tell ya', I was really upset, especially after talking to the owner! I will never use Jenny's Flowers again or recommend them to anyone!

I ordered white roses for my wife for our anniversary. Instead they delivered a cheesy and cheaper-looking arrangement with only a few roses. They also charged a few dollars more than the posted price the arrangement I requested. I called them about it and they said they change the arrangements sometimes and were pretty arrogant about it, as if I shouldn't question their taste. I'm OK with minor variations and, in all fairness, the flowers were fresh, but they changed the order completely. I've ordered flowers many times and have never had service this bad.