Bending over backwards equals great customer service.
As soon as I pulled in there was someone greeting me with a smile.
He showed me around the lot and let me take my time with which car I wanted to test drive. Incredibly nice and knowledgeable about the Mitsubishi I picked out, even though it was a Honda dealership.
His boss gave me monthly payment figures INCLUDING tax, title, etc. before they even called any banks. They tried multiple banks, and I even got them to try my own personal bank. Unfortunately, I'm only 20 and no one wants to give me a loan without a co-signer (even though my credit score is 670).
I drove home very upset, but only because they gave me the best customer service I've received anywhere in my entire life. When my credit is a little higher, it is very likely I will go back there and I recommend them to all looking for a good deal, especially on used cars.
It is possible the other reviewer was just in a wrong place, wrong time situation.
Or maybe everyone should just ask for Greg Burton.
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