Its time for the owner to retire.
Jays is a great place to buy appliances. But do not deal with the owner - Richard. He is extremely rude and un-friendly. Its always an off day with him. Even my neighbors told me to make my purchases with the other sales people. Hey, retail is not easy, but I expect some common courtesy. People like me keep Jays in business. Maybe they play the bad cop - good cop routine, i dont have time to play games. Just answer my questions and a good price, then close the deal. An outstanding sales person to deal with is Gary.
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