I recently found Pure from a recommendation from another board member and am so thankful. Upon entering i was immediately greeted and asked if I wanted tea while I filled out my intake information, classy touch. The woman who greeted me was the most gracious and comforting receptionist i've ever encountered. Soon I was introduced to Matthew who put me in a better mood by narrowing down the choices i had been thinking of trying by running his hands through my hair and saying, OK Ive know what you need! I laughed thinking, "you do huh? I hope so" . . . Well he did he was amazing, great color and a cut i thought would not work on me but it was perfect, how he knew Im not sure, but sooo thankful.
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Great experience and I will start recommendations, but The only thing that was a little unnerving didnt come from Mathew but from another stylist. There cubicles are very close together and the stylist close to us was carrying on the whole time rather loudly with her client. I was incensed that the stylist wasnt professional enough to keep the conversation at an acceptable level and I dont really want to hear about some issues, i really want to just concentrate on my stylist NOT THE OTHER ones.
My stylist handled it well, Made eye contact with me in the mirror as if to say, "Im so sorry" and that made it a little better in the end.
Loved the overall experience though - My hair has never been better - Thank you to Mathew at Pure