Tuesday, August 19, 2008
I have taken my Civic to the Car Care Center since I purchased with 180,000 miles on it 2 years ago. They have never been anything but professional. They have never done any unnecessary work and have always explained to me what was done. I have never paid for "fishing expeditions" with them. If they have trouble finding a problem, they try to find a cost-effective way to test components. In my case, my A/C was working intermittently. They swapped out relays with ones they had on hand and did not charge me since they were just testing.
Read more at santacruz.citysearch.com
If I have to leave my car there for the day or overnight, they usually have a loaner car for me. I couldn't recommend them more.
Pros: Professional, no "fishing expeditions", simple-fixes often free
Cons: Sometimes close a little early if they're not busy