My wife and I bought an SUV there. Excellent service, vehicle has been perfect... We had a hiccup with financing (no fault of the dealership) their financing dept got it thru for us. We have had a great experience and have since sent several friends and family members there.. Definitely would recommend them.

I bought a vehicle that I felt was the right car. When I took it home I had a few issues with it that needed to be addressed and called them on it. I was told by Harry to come down, which I live 90 miles away, and did. When I got there he was not in and Rico, one of the other dealers I was working with had no idea I was there. After I gave him a list of things that was wrong, he wanted me to come back on wednesday. It is now the following Monday and they keep pushing me away. I recieved a 30 day/1000 mile warranty from them and time and mileage are running out. It seems as if they either want the time to expire or for me to keep driving 180 miles round trip for the miles to exceed 1000 so they don't have to help a good veteran trying to provide for his family during a time when the economy is so poor and money is scarce. I don't know what to do. Should I contact the Better Buisness Bureau?

First off.. read their mission statement. They represent NOTHING about honesty and integrity. They sucker people some of who have just bounced back from credit issues, tell them they are in a GREAT place. Sign here, here, and here, we have you with GNCU at 8% you are good to go.

WHAT extended warranty? The salesman told you what? I will take care of that.
You sign a contract that they go over fairly in depth about EXCEPT the part about if we are unable to get you financed you will have to return the car. So they call you back a week later CLAIMING to need 3 more references, and proof of Insurance showing a NEW company as leinholder. Oh and now you are not 8% but you are 16%, your payment has went up $100 AND we need $1200 more down.
WAIT!!! Remember when I asked you if this could possibly change? F&I manager says, "Who told you that? We would have never said that, as it is all over our contract."
Who would have told you that you only needed $1500 down payment? It's ON THE CONTRACT we signed!!
YOU told us...
This place is UNBELIEVABLE!!! I will tell everyone and I mean EVERYONE NEVER to go there because of their unethical tactics of breaking peoples hearts.

So to everyone involved in our deal, I hope you can sleep with yourselves at night KNOWING that you don't make dreams come true, you crush people with your ethics... I know everyone has to make a living BUT if I ever had to resort to these tactics, I would be homeless but THAT is MY integrity... You are the A-Typical car salespeople that ruin the name of GOOD Car dealerships.

BUYERS BEWARE - The employees of this dealership cannot be trusted to speak honestly or with integrity at any juncture. My fiance and I were victims of one of their sales teams smudging over two critical errors in our deal, resulting in the denial of our loan application. Not only that, but we now live 1000 miles from our trade-in, which they both refuse to ship to us, and are also charging us storage fees for it, which I only just discovered when they replied to my complaint.

I recieved a letter and a preapproval from these yahoos. Called and verified if it was legit and was told i was good. I also told them i had negative equity in my trade in, told them the payoff, they still said i was good and that they had expertise in negative trade ins. So, i packed up the family and drove 80 miles out of my way. For what? Pretty much a slammed door in my face. They totally denied what i was told. I was given some unknowledgable sales rep instead of the special finance team i was suppose to see. These guys are vultures, you should've seen them all outside when i pulled up. It looked like there was roadkill in the sales lot and they were getting ready to eat. Stay away. If you do go, tell them they owe me gas money.