What a bunch of cocky arrogant aholes. My boss needed to travel and I called them to inquire the about requirements. The person on the phone couldn't even speak decent English and ended up giving me the wrong and incomplete information. Yet nobody called to inform me and I had to call and have them send the whole package back. My boss almost missed his business trip and I almost lost my job. Needless to say I won't recommend or use them ever, not even to my enemies.

This is the best passport and visa agency ever! I am a travel agent based in Beverly Hills, and I get many passport and visa requests from my clients. I can honestly say that I don't know what I would do without International Passport and Visa Agency. I have been doing business with them for almost 2 years, and I have NEVER run into any problem. I often have last minute/emergency cases, but I never panic because I know that I can put everything in their hands, and I will get my documents back right on time. I don?t have enough words to say how grateful I am to the entire staff for doing such an excellent job! The high end clientele they have reflects the high quality of this agency. Do not hesitate to use them; you will not be disappointed..

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If you want rude, unorganized, and unprofessional service this is the place to go. I don't even know how these people are allowed to have a license for this! Because of their mistake (loosing part of the requirements) in submitting my application, my application was first delayed then denied. I had to cancel a prepaid and unrefundable trip. I wish that was it, then I had to deal with the most disgusting, rude, and obnoxious crooks in town.

John

I had a horrible experience which almost cost me my entire vacation. I had already submitted for a passport and realized I needed to expedite my service based on the failure of the government to issue passports on time. INTPV assured me thay could handle my specific situation, gave me the assurance of 26 years without failure and repeatedly told me I had nothing to worry about. After 10 days, 5 longer than they promised, the last phone call I received was to tell me they could not do anything for me.They refused to talk with me over the phone regarding my case due to other unsuspecting customers overhearing what they had to say. They refused to refund any money. Apparently, there are other honest expeditors who actually stated on their web site that they can't help with cases like mine and to go to the federal building. Which is what I eventually had to do and saved my trip.