bad customer service, delivery
We ordered expensive couch and recliner 2 months ago. They promptly charged our credit card on the spot. They told us 30 day delivery. It has already been 2 months.
When I called the store, I asked for the manager, a man said he was the manager.
I explained our problem, he stated that it has taken a long time. I asked when we could expect delivery, he would not say. I then stated I wanted to cancel the order, we
have remodeled our house and waiting for this furniture. He stated he would not cancel the order. I told him I would cancel the credit card, his response being "do what you gotta do". I strongly urge anyone needing furniture to try to avoid this place.
We as well as our family members & friends have all agreed to not do business with this group again, and I am trying to tell as many people as I can about this bad experience and lack of concern for a customer.
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