Good Work, bad customer service by Erick M. at InsiderPages
At first I enjoyed doing business with this company. They were very polite and assureds me I would be happy with their work. I had them come out and pour 2 patios and a walkway. One patio turned out great, the walkway was good, although it dips in the middle, and the other patio, they slanted it the wrong way. My yard drains toward the back of my house and the patio drains towards the front of my house?!?!?! As a result, the patio goes from 3 inches below the level of my yard on one side to six inches above the level of my yard on the other. Any attempt to talk to them about it and they just tell me That's the way we do things and Manuel, one of the brothers who own the company, will not even listen...in his mind he's done it right and nothing I say will ever change that. I'm afraid my only recourse is to go to court.
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