Don't stay here
Bad service, dingy rooms, inexperienced staff.
Read more at philadelphia.citysearch.com
My one night getaway was made unpleasant by the staff at this hotel.
I don't usual write reviews, but I travel a lot and I have never seen such bad service at a "high quality" hotel.
We arrived just after check-in and were told we would need to wait 2 hrs for our room, with little explaination except that housekeeping is running a delay beacause there is a big wedding here.
One would expect a big 4 diamond hotel is equipt to handel a big wedding, no? No appologies or consolations, and finally we ended up in a smoking room (we had originally requsted non).
Our front desk attendand gave us attitude and left out critical information (e.g. parking fees/rules)
All my clothes are stanky from the room.