Heart of GOLD!!
Today I brought my 20 year old cat (yes 20+years) in for a check up and lil cold she has. He not only went out of his way to see me as a walk-in in a hurry, he was patient and understanding even when old Daisy took a shot at him! (she has no claws) He asked if her attitude was the other animals or just being there. He gave her the shot in a hurry and let her to her kennel. HE DIDNT EVEN mention putting her down, as i expected and braced myself for, but offered vitamins to get her moving again!! The ladies in the office CARE and show it with their compassion!!