I was very pleased with the service I received. I feel this company went way beyond their call to help my family in every way I was worried about my pipes bursting especially since I have childre and they have school. I was fit into the schedule and it wasn't a problem for them, I called early at or around 9 a.m and although I thought it would be a while before they came, they were over by 11a.m ON TIME. The representitive that did my work was very friendly and courteous, he took his shoes off before entering so that he would not track over my wood floor, (not everyone does that, you have to tell them) After the job was complete he cleaned up after himself and thanked me for my business. I am definetly going to refer this company to anyone who asks me about a plumber, and if I ever need a plumber again, THEY'LL be the ones I'd call for sure..Rachel