I ordered from Hong Kong Buffet 2 months ago and they took the order and charged us. 10 minutes later the owner calls us to inform us that they don't deliver out to south Anch..

They gave us a fast refund 5 days later, but 2 months later they charged us for the same amount without us ordering from them.

When I called the owner, he stated "I need all personal information faxed or delivered to us before I issue refund." When I told him I don't have a car or fax machine, he said I can't help you and that sometimes people call him to say that they've been charged 9 times for one order placed months ago.

I took my kids here for dinner because we order from them offten and like thier food, will never spend another cent there again. We got there and the resturant was empty so we made our plates. When I took a bite of the noodles it had sat on the line so long it had become crunchy. After trying to eat something on the plate I relized everything was sitting for far to long and told the waitress the food was disgusting and old she said that they were making more food but it was to hot to put on the line... I like my food hot? So after sitting there for another 20 minutes and only one item coming out and quickly being mixed with the old food I decided I was sitting there looking at the wall any longer so I asked for my bill for my sodas I only had 1 bite of food and my kids probably had 3 bites combined and the guy came back with a check saying I had to pay the whole amount cause I took the food off the buffet. There were people yelling in the back as well not a friendly place to take your kids at all. horrible service!!