I went there over the weekend to buy new wind shield wipers. I went directly the service desk and they asked me for my car model. They were priced at $6 a wiper. I was in and out in 5 minutes.

on july 3, 2008, i bought a 2008 civic sedan ex through the costco automotive program with this dealership. the salesperson, eddy lin, was extremely kind and courteous before AND after the purchase was made. there was never a moment of being pressured into buying the car. i even received a follow-up call about 5 days after buying the car. now, that's great service.

i'll certainly come back to honda of pasadena when i'm ready for another car and i will recommend people to this dealership.

The Internet sales reps don't get commission, so they can sell a vehical at a much cheaper rate than their associates. They aren't as knowledgeable about the cars though. I'm happy with the price I received on the car, but wanted a feature that was not offered on the vehical he sold me. Unfoturnately I'm having to live without it.

We walked away from Pasadena Honda with total comptempt! Because the sales people were so RUDE. They treated us like dirt. They couldn't match the offer we gave them so we bought our honda at Sierra Autocars in Monrovia the very next day. I was so happy to walk out of that office and literally laugh in their faces. I thought the job of sales people were to try an get your business. I would make this a 0 star rating if it were possible.

The Service Department is very professional and knowledgeable. They took care of the problem with my new Honda after I went to TWO other dealerships and was told no thing was wrong with my car. I'd avoid the sales staff, I went into by a new S2000 and the sales guy treated me like I couldn't afford the car and told me I would be better off with a Civic.