If our pet has a problem from fleas to needing major orthopedic surgery or chemo therapy this is the place to come. Usually there is a wait time but whenever I go to any of my own doctors office there is always a longer wait time and the scenery isn't as interesting (pets in the lobby). They even offer coffee in the lobby! The staff is very friendly and the doctors are the best! From what I understand this is a teaching hospital. So short of going to up to Gainesville or Tallahassee this is the place for my pets!

Please, don't buy more dogs!!
You take care of them, when they are healthy and happy, but when they get sick....
You oviously cant afford to have a pet.

I took my dog here because she was lethargic and not eating or walking, took her on 7/9 around 8-9pm and picked her up around 5:00pm the next day and had a $1400K+ bill. This is some bullcrap, I mean the Dr was really nice and all but this place is way overpriced. They wanted me to leave the pet in observation one more day, but at those rates I would have ended up paying 3k maybe? They administered stuff without asking me, when I checked the dog in they just told me that blood work was around $150 and $200 for an x-ray. NEVER SIGN any form from them authorizing them to do whatever's necessary to keep your dog alive, cause they will do anything that comes to their mind and bill you for it. Needless to say I took my pet home, and she is still messed up and might not make it. So I just spent an entire paycheck for nothing. I love my dog, but unfortunately, the american way is that if something brakes you buy a new one, and for the amount I had to pay I could have bought myself two brand new shih tzu's with no health problems. By the way my dog has pancreatitis or so they say. Now I don't have any money left to take her to any other vet, so if she does not make it she is going to have to be put to sleep.

Last year I brought a relatives pet into the hospital, against advice from my boss whom has had problems here in the past. My relative was out of town, and the pet had eaten metal, and was hemorraging, so I brought him there. From the moment I got there I new it was going to be a problem. The pet is bleeding, can barely walk.. and we are waiting.. waiting and waiting...
Anyways my relative called in gave a form of payment to see this pet, for that visit.. the surgery ... etc. Unfortunantly I was the one who brought in the pet.. signed the paperwork. Well.. it's over a year later I got a letter from their collections agency!?!?
There is a major bleep on my credit report now?? Why...
Well the dog had to stay for a week or so.. so my relative.. the one paying.. the owner.. who has been in contact with the facility the entire time... picked up the dog.. made another payment and set up a payment plan. As far as what my relative says.. they are up to date.. so we are not understanding # 1 why this incompetant office staff .. upon pick up of the dog.. OR INITIAL PAYMENT (and every other payment since then).. did not have the capacity to think they should transfer the information at that point... Any whoo... so I get the Collections dept. on the phone and.... the supposed date of service is aug 07... and the pets name.. kitty? i have never had a pet by that name... or was i in that office at that time.. call the office... their date of service is april 07.... for spike. hmmm????
Further more, the woman in the accounting dept at Hollywd animal hosp. tried to explain to me That I was the name on the paperwk.... so there is nothing they could do. The office had been in touch with my relative... the whole time.. gotten paid the whole time.. But i still get the bull. So then I ask her ... if they are all about procedure.. why they released the dog to someone who wasnt on the

Not only are the receptionists rude and unhelpful, you can't get a call back from a doctor. They overbook daily. Ridiculously long waits for a dr that spends 2 seconds with you. The vet actually HIT my cat because she had a malignant melanoma on her paw and as he scraped at it she hissed at him. I had to have surgery to remove my cat's toe due to cancer and when it came back six month's later I couldn't even get a returned call, let alone an appointment. This place is far too commercial if you are looking for a caring vet. I'm sorry I ever went there in the first place. I pray my cat survives despite their lack of care.