The manager was polite and very through as he went over line by line item to tell me the number of hours and cost for each line item to fix my Mercedes. After he went over the list, I negotiated with him for a discount but fair price. He and I agreed to it. The car is fixed and looked practically brand new. The process was straight forward nothing complicated. The car looks great! Highly recommended.

this guy replaced my bumper. we set up the price before I left the car at the shop. when i went back to pickup my car he doubled the price. when i said i could not pay the price he is asking for he literally took away my keys. I have never had an experience like this before.

My boyfriend and I traveled to this shop in separate vehicles to get an estimate (damaged car was mine). He arrived first to get the process started, and I joined the conversation a few minutes later.

As the gentleman who assisted us was of foreign descent, I tried to disregard the constant physical touching (which began even before an introduction) and the barrage of inappropriate personal questions/comments as we waited, and the estimate was reasonable, but when I started asking about the projected hours of labor and how many days the job would take, the manager turned to my boyfriend -- eight years my junior, never owned a car, let alone dealt with a body shop or insurance company -- and laughed about how women don't understand these things.

Cultural differences aside, I am not aware of ANY situation in which calling your prospective customer an idiot is a good way to boost sales. Goodbye, Hilton.

They did an outstanding job on my car and on my wife's truck. Both vehicles looked like they just came out of the showroom. I told Onik, the company manager, I would have kissed him, if he was a woman. He understood, what I was trying to say, I was just so happy with our vehicles.

Hilton, has my business for life.

I would recommend this shop 100%. I was very pleased with the work performed on my 98 Mazda. I was treated with respect and like if I was family. I was made comfortable and was reassured that I would be ok and so would my car. I was a nervous wreck when I went in, but Mr. Damaryan and the Owner Mr. Lev Frank where very kind hearted and they explained to me everything that would be done and what I needed to do. I am so glad that I went to this shop. They walked me through the process and helped me with my ordeal.I now have my car back as if it were new and I am over this ordeal and I have Hilton and their staff to thank.