Terrible Customer Service
I have two dogs so I was looking for a good vet around home. Somebody recomended this clinic. I guess doctors are good because they have a lot of clients, altough they could not cure my dog of a simple virus. My concern was that when I took my dog for spay they estimated it would cost between $157 to $187, well I was charged $330, quite a difference. they said it was because they had to do a pre operatory check to which I say do not do it. they did it any way because it was the dog's first time there. i strongly belive they should of call me and ask. With my other dog was the same, they gave me a written estimate of $60 dlls for a treatment, well I paif over $85 for an unfinished treatment and the dog got even worse. My baby had to spend the night, well, they called me and left the following message: If you do not come and pick up your dog int he following minutes, then you will have to wait until 5 or 6 pm, this was at 10 am and my poor baby had beed there since 7:30 of the previous day. I got there in 15 minutes and they were gone.
Read more at sanantonio.citysearch.com
I would not recomend it at all, we are not coming back. Doctor does not take a few minutes to talk to you and explain what is with your pet. i even got the feeling she gets mad if you ask.