My dog stayed there for 3 days. When I picked her up, they told me everything went fine & I paid. When I got home, I noticed she was only half groomed. Her nails had not been cut nor did her paws even looked washed. Her paws were ratted, etc. I called and was told that my dog was a bully with the other dogs & she BIT the groomer. I asked why I was not informed. My dog has never bit or snapped at anyone at gets groomed all the time. I think they just didnt finish grooming her, but yet, they remembered to bill me in full for the grooming which they did not complete. Go to CASTLE PET RESORT in San Dimas. They treat their pets excellent. 909-599-0844‎

This is supposed to be a luxury facility. It is not! My dog came back dirty and skinny. He looked like he hadn't eaten and he stunk like pee. Not only was he traumatized but I got a bill for over three hundred dollars! You have got to be kidding me!‎

I boarded my dog here and they neglected him during the weekend. My dog somehow left his kennel and was lost. When they found him, he had injured his two front legs so badly I had a $300 vet bill and the owner told me that she had nothing to ...

I love Heavenly Pet Resort! My dachshunds love it too...they get happy and excited when we pull into the parking lot. How many dogs enjoy being boarded? They always come home calm and cheerful. I have boarded them many times and for as ...

YES, this place is very good- so good my dog didn't want to leave after staying there for 3 weeks- but she did- the staff are caring- but my other dog didn't do as good----- she is older- maybe she missed us- ...