Don't go. This place did constant "guess work" to try and diagnose my dog. It cost me hundreds and hundreds of dollars, and weeks later, he is still suffering. I never had the same vet twice, always different, always guessing. Don't make the same mistake. Treat your dog well and do your research.

I can not begin to express the deepest regret I have for going to Heart Of Chelsea. They took my 9 week old puppy and without any consultation with me began vaccinating him for everything under the sun. Many of these Vaccinations have been proven to cause cancer in dogs and are attributed to many of the illnesses that ruin animals. They are in it for the money only. They want your cash, all of it and in truth they dont give a crp about your dog. I would NEVER refer someone there and I am sad that my poor dog may fall ill one day due to their work. I was overcharged on everything done there and the only thing they want is your money. They wanted him to be neutered when he is a show dog European Dobermann and when I said no they tried explaining to me that a dog having testicles was more prone to cancer. Yeah sure. That may work on these dog stupid individuals that walk through the door but people you need to do your homework and read up on whhat H.O.C doesnt want you know. DO NOT GO HERE FOR ANYTHING.

I usually do not feel compelled to write reviews for businesses. But I was overwhelmed to do so with the violation I felt at this place. I brought my kitten here that I adopted from AC&C in NYC. I came in for a FREE checkup that I was alotted. I was told to bring a stool sample. I now realize this is so they could make some money out of me while I was there. They sampled it, and found NOTHING wrong with it. Yet still perscribed me some medication for her. It was uneccessary, and in my opinion unhealthy to give me pet medicine she did not even need. They told me to give it to her "just in case" she had something. (Even though she has all her vaccinations and is an indoor cat) All in all, I ended up paying over $50 for a FREE checkup when there was nothing wrong with my pet! This place takes deceptive measures to take advantage of you and rob you of every penny they can.

Also, a side note. If you notice there are either glowing reviews of this place, or the miraculous coicendence of being insanely overcharged. Do not believe these "amazing" reviews. They are most likely writtien by employees themselves since they obviously monitor these reviews.

Here is my message to this business' owners, stop spending so much time managing your public relations issues, and actually improve your service for the customers you manage to get inside your doors. Just a tip, it is not good business to violate the customers you actually do have.

I keep receiving reminders in the mail to update my cats shots. I will NEVER give another penny to this disgraceful place.

If you want to feel as though you're on an infomercial or in a used car lot, HOCAH is the place for you. I took my cats here for exactly two visits before I decided to transfer them to another practice in another neighborhood and never looked back.

I thought Dr. Gabrielle was excellent, and the front desk staff was lovely beyond all words. However, I found Dr. Siebert to be somewhat cold, and I didn't really feel comfortable talking to him about my cats' issues.

And then there was the money. HOCAH will shake you down for every cent you have on you, and the ones you're earning next week too. It isn't just about preventative health; it's about this extra treatment and that preventative product and overcharging for basic services like vaccinations, and the next thing you know, you're walking out with a $300 bill for a routine visit for a healthy cat, and feeling as though you've been hustled. Vets in Manhattan are more expensive than elsewhere, but HOCAH is ridiculous.

Despite what they say about their promotional practices being for the benefit of the pets, I didn't find this to be the case. When my girls had their rabies vaccinations, they gave them the Fort Worth vaccine. While I received certificates I did not get the tags that went with the vaccine. HOCAH also tried to tell me that the vaccine was good for only one year, and put that on the certificate...except that Fort Worth is actually good for THREE years, and SHOULDN'T be given to cats annually. Another vet was able to look up the information on the certificate and confirm this for me.

Please don't bring your pets here.

I recently got a puppy and was recommended to Heart of Chelsea by a couple dog owners. I have been frequenting their establishment now for a couple months and I have serious issues with the way they conduct business. When you go in for a vaccination, they also give your dog a $60 health exam. After my puppy's exam(s), the vet then tells me that I should bring my puppy in for her second series of shots next week. This is because they didn't give my pup the second series vaccination (which they told me they would do when I was there for my pup's last vaccination). I didn't really think too much about it until they did it to me again. What they are doing is telling customers to come in for a vaccination for their puppies and then telling them to come in a week later for the vaccination they originally came in for; this way, they can charge you for two [$60] health exams (not to mention that it is a waste of your time). They purposely spread your vaccinations out into as many trips as they can get you to make so they can charge you more for the same services. Based on the budgeting of my puppy's current health costs, it is going to cost the average Heart of Chelsea customer $600 to get up to their 3rd-series shots. This is roughly double what you'd pay at most animal clinics, and nearly triple what you'd pay if you went out of the region to have your pup inoculated. Think about it.