THEY AREN'T NICE!!!
I called them today and i had to wait for a good while for them to even pick up the phone, then when i finally got someone she asked me what i needed and as i get halfway through she asks me to hold. 5 minutes later she still hadn't returned to help me. I had to hang up. I work as a receptionist and I think it is very tacky to keep people on hold for an extended period of time, as well as cutting them off in the middle of the question!
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