It took them 45 days to complete our financing.They blamed it on the bank, the bank blamed it on them. Our loan got "lost" somewhere in cyberspace, it was a mess.

We went for a week with no vehicles because we couldn't register them yet but the first month's tag was expired. Initially they were sorry but couldn't help us. Then we were angry and the general manager "made arrangements" for us. Too little too late.

Another payment came out of our account for our trade-in which they were supposed to have paid off 3 weeks earlier. Papers were signed on March 21st...our trade-in loan was not paid until May 4th!!! When we finally tracked that extra payment down and got it back from Kia of Omaha, we were shorted nearly $50 because of the interest accrued while THEY took their sweet time getting the loan paid off...45 days later!!!! But it was "all the bank's fault" so it was our tough luck. :P

It was our first and will be our last experience with Kia of Omaha, or any Kia for that matter. They were not friendly, they tried our patience tremendously and made the experience a nightmare.