I'm very impressed with the installation process, very professional and very respectful of<br />
the home furnishing and property. All debris has been removed and the windows look<br />
great.<br />
After a phone call from Kathy informing me that the remainder of the windows would be<br />
installed on the 22nd of May, the 2nd window installer finished the window installations.<br />
There was some mess up's from the original order and some of the windows were not<br />
built to spec, or during the order process some communication errors occurred.<br />
One screen was damaged during the first installation and I had mentioned it to the lady<br />
that had called and she said they would send some material to repair the screen during the<br />
second installation. I suppose that another communication error occurred because the<br />
installer had no idea of a rip in the screen.<br />
Overall, I'm very satisfied with the windows, the house looks great and I can tell the<br />
difference from the inside as well. Installation professionalism was 110% and a great big<br />
BOO YA go out to those guys.<br />
I'm enclosing the balance along with this letter.