disappointed
This Hollywood location gets a lot of hype. It's like the Grauman's Chinese Theater of musical instruments or something. It's not all that after you get there. I went there today cash in hand looking to purchase a stage piano but wanted to test a few of them just to make sure. I had a few from Kurzweil in mind which I saw on Guitar Center's own website advertised as "Big price drop. Buy today". So I'm playing with a few other keyboards when comes in a salesman dressed in a suit asking me if I needed any help. First he addresses me by "dude". Really unprofessional. Then I ask him if the store has any Kurzweil keyboards anywhere. He goes "Kurzweil what is that? Is that a keyboard brand?" So I go :" You don't know Kurzweil? If you don't know Kurzweil then you don't know keyboards." The "dude" in a suit gets ticked off. I even spell him the brand K-U-R-Z-W-E-I-L thinking maybe it's my russo-franco-colorado accent that he's having a hard time with (most people don't). To which he replies "No,I don't know and I don't really care to know." then a few seconds later "we can order it for you". Huh? no thanks. "Too afraid you might order a Fisher Price keyboard instead", I thought to myself.
For me it's the same as a car salesman telling me "What's a BMW? Is that a car brand?" So I hate to sound like a j*rk and generalize but for such an over hyped location (I mean it's short of "Jesus bought a guitar here" type of hype) GC you need better salesmen. It's embarrassing how ignorant they are. I'm not even going to start with the time I wanted to buy an Ibanez there last year. It's like Walmart as one reviewer said. The best GC salespeople I came across were those at the Pasadena location on Colorado Blvd. It might not have hand prints in the asphalt but at least its staff knows a thing or two about instruments.
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