Lousy customer service on the 401 Mariposa
Puchased a Grisham 401 Mariposa security door barely 7 months ago from Home Depot. Was awaken to the sound of shattering glass on 5/26/2008. Both the top and bottom half of the door had shattered in a zillion pieces. I went to the Home Depot store where I had purchased the door and they said I should contact the manufacturer since the door was less than a year old. I contacted Grisham on 5/27/2008. They informed the glass was not covered. Mind you, the door is only 7 months old and cost $297.00, plus tax and no one is claiming liability which leaves me to paid approx. $120.00 to replace the glass in this $300.00 door.
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