Contrary to pegandtom, I find that the folks at Goodwoods are friendly and very helpful. However, their type of business model doesn't cater to the clueless. It's not a Lowes or a foofoo interior decorator's store. They are a purveyor of a variety of fine not-easy-to-find woods, have an extensive selection of moldings, stair parts, as well as a cabinet shop. A place that sells wood normally makes sawdust when they cut it. It's an occupational hazard. If you're looking for a spotless store (like pegandtom) to "shop" in, this might not be your cup of tea. However, if you have a reasonable clue as to what you want, and know what to ask for (thing-a-ma-jig probably won't work), they'll bend over backwards to accommodate you. Just today I went in for a half sheet of birch plywood to make a TV cabinet for my daughter. Not only did they have one in stock, the counter person kindly ripped the panel for me so it would fit inside my vehicle. At no charge, I ...

I have never had such rude service in all my life. The store is very unclean and the man who helped me was very rude to me. I ended up leaving this place and I will never return. Buyers beware!!‎