I had a braclet that belonged to my mother, and I had broke the clasp I did not want to just take it to any jeweler, a good friend had told me about Goldsmith's. I took the braclet in and the man was very nice, and he was able to fix the braclet in just a few minutes, and he really handled it like he cared about the history behind the braclet. I will go back there for sure for any repair or even just for a new piece of jewelry.