The company went downhill after it changed hands a couple years ago. Quality, customer satisfaction and attention to detail went out the window when Bruce Fischer took over the business.
Pros: N/A
Cons: Wouldn't trust Bruce to tell you the correct time of day.
I made a contract with Bruce Fischer at Golden West to get my book published with an ISBN number. At first they said they couldn't publish under Golden West, but they could under their subsidiary The Book Studio, which means I would have to pay $6000. I qualified for a credit card with that amount, came back, signed a contract in Nov. 2005 and it was written that I would get my books by Feb 2006. In Feb they didn't have a galley and they told me to come back later. A week later when they said it was ready I came in when really it wasn't ready. I asked them why they had me come. They couldn't give me an answer. The cover wasn't ready either. It was like they treating my book like a joke. That my stuff wasn't ready by contract time didn't concern them. I kept coming back when they asked. Finally my book was proofed well after Feb. Then they said my books were done. I came in and they said they weren't in the publishing house and the typesetter hadn't delivered them yet. In June 2006 I got my books. When I got them home, I learned that my books didn't have an ISBN number. This number is for the large chain bookstores (ie. Barnes and Noble) to inventory and reorder. I had to settle for ma and pa stores. I didn't tell the publisher about this because his customer service sucks and I didn't want to wait another six months for corrected books. I already know he doesn't care. The covers scratch easily. I thought I would try to sell my books anyway. I tried museums in Phoenix and the internet. I didn't sell many. I had to settle for Bookman's at $2 a copy. The stores I put them in couldn't reorder without the number. I had to call them instead of them calling me. I'm also upset that they put Golden West as the publisher and not the Book Studio. This means they should've paid for it. They didn't put my book on their website to help me sell it. I've filed complaint with the BBB. Don't sign anything with Bruce Fischer my friends. You'll regret it.
Pros: N/A
Cons: I've lost trust in book publishers. I'm having hard time paying back bill because of a job layoff.
Price Range: $5000 - $10000
Recommended: No
Review Date: 06/30/2008
This review helped 1 person which earned the reviewer 1 Mojo Point.
