I have used the location in West Town (908 W. Madison) and found it very easy to pick up my tickets, which were at a 50% discount!!! The only possible downside is that you have to pick up the tickets on the day of the event between the hours of 9am and 6 pm, but given the amount of money you save, I don't think that's too much of a problem.

I normally dont use this broker, but when I needed to sell some bleacher tickets for a cubs game that was hard to sell because of the forecast weather I called this company. All the other ticket brokers that I had called did not want them because of forecast storms, and due to having a baby with me I could not go to the game or go to wrigley fiels later that day to sell them. All I was asking was face value and this company had heaps of bleacher tickets in stock but still looked after me and gave me face value for each ticket. Just because they were nice to me when they didnt need extra tickets I will definitely be using them next time to either buy or sell tickets if I need to do so.

PROS: Friendly and great service
CONS: