I was a bit taken aback by the 2 less than stellar reviews, but I couldn’t find anyone open on Saturdays and I was commuting to Reno from out of town 3 ½ hours. I reluctantly called and was greeted by Sean. He gave me a great price and we locked in a time at 0900 on Saturday. I arrived on site, had the wind shield installed in less than 40 minutes, and was on the road. A Great professional experience. I would recommend Glass Pro.

This is for the Reno Glass Pro location on Mill St..
This is the second time I have had work done by them, and as usual, they did a great job. The first time I had 3 windows replaced in my 2 yr. old extra cab pickup. They informed me on how to deal with my insurance company, and after a call to my agent, I left the truck . They replaced the windshield, 1 power door window, and 1 side window in the extra cab, and I was able to pick up the truck that afternoon. That was 7 years ago, and those windows are still in it and I've had no problems with Quality or Workmanship (No leaks, etc.). Their prices were the best in the area!!
Yesterday, I called around for 2 hours to find the best deal on a windshield for my 1959 Chevy, and again, Glass Pro had the best price. I was on night shift, so I called ahead and made an appointment and let them know what time I had to go to work. They said they could have it done with time to spare, and sure enough, they were good for their word. They gave me a quality windshield with the factory tint I was looking for.
WILL I RETURN IN THE FUTURE?......IF THEY CAN STILL BE THE PRICE KING, YOU BET!!

dont use glass pro,, i traveled two hours to get to glass pro for my appointed time. and had to wait 2 and a half hours while three other cars came and went.. i was told that my vehicle was more difficult to do but i later learned that they did not have the glass and sent out for it and then had lunch,, i was also told that the windshild was not the same but very close and if i wanted the same one i would need to wait longer and it would cost more. then when i requested the phone number for the corperate office i was given the inside number the the shop i was standing in.

Don?t give them your business! Glass Pro quoted us a decent price to repair a broken side window of a recent model car and then matched the lowest price we were quoted. Jessica was very nice on the phone. Good start, but all downhill from there. 30 minute quote became 2 hours. Then mysteriously a DIFFERENT window than the one they worked on would not go up or down. The manager offered to ?fix? this for a charge. Only when my girlfriend called me to come in and talk to the manager were we taken seriously. Then it was conveniently OK. At the end of the day, the experience of having someone break into our car and steal a laptop was only half as frustrating as the robbery attempted by Glass Pro! (This review was written about the Oakland location, but the manager we worked with claimed that he was the manager of all Nor Cal/Nev, locations including this one.)