Tom Gill's family has been in the car business for over 50 years. His stepfather, Norm Chesrown, owned Chesrown Oldsmobile in Columbus. Tom's brother and nephew Jim and Ryan Gill now own the Chesrown Chevrolet-Cadillac-Pontiac-Buick-GMC dealership. Norm's brother Dave owns a dealership in Newark, Ohio. Tom's other brother owns Dave Gill Chevrolet in Columbus. They are a nice family and have given me good deals and good service before. You don't stay in business for 50+ years if you don't treat the customer right.

See story: www.delgazette!c!o!m/local.asp?ID=1601&Story=2

They are very shady and don't do what they say they are going to do. Be very careful when buying from them. Supposedly they are a "Business of Character" but in my opinion it is bad character.

My husband bought a truck, and on his way home...i know this sounds stupid, but people make mistakes....he realized it wasn't 4 wheel drive. So we went back up to Tom Gill, and told them what happened. They kept saying it was buyers remorse, but it wasn't. He thought it was 4 wheel drive. Anyways, they said we could trade it for something on the lot, but they had nothing even remotely close to it, so guess who is stuck with a truck that they don't even want.....BE CAREFUL

When I first bought my new 2005 Impala, it had a small amount of damage to the bumper. I was told that this happened when the car was transported & it would be fixed by the repair shop. They repainted the bumper but didn't remove the small dent.
It took two trips to get it fixed properly.

Last winter, my parked car was scraped by a school bus. I took it back to my dealership (Tom Gill) for repair. I was told they would use a Used bumper cover to fix it. I asked about it and was told, It has be perfect, or we won't use it. After all, we're here to please you, not the insurance company. When I picked the car up, I immediately said, This won't do. There were pin holes all over the bumper that you could SEE & even more that you could feel. Furthermore, the bumper didn't fit! There was a gap between the bumper cover & my car. The same repairman that had assured me the used bumper would have to be perfect, now said, It's those used bumpers the insurance company forces us to take. Hmmm
They had already been paid by the insurance company for the repair. A few weeks later, they called to say the new bumper was in. Could I please call the insurance company & tell them I wasn't happy with the used bumper? Fine. After we dropped the car off, I was called by Tom Gill again. Where's our check? I explained that the insurance company had already paid for this. Later, the repairman called back & apologized. I was mixed up. It's all taken care of. I still have that message on my voice mail!

The bumper looked great & fit well when I picked it up. Now, three months later the paint is peeling. I took it back & was told by the repairman, Someone's hit that bumper. It's not our paint job. They hit it hard enough to flex the bumper, but not hard enough to leave a mark. The paint is less flexible than the bumper. He added that they had never been p

How many Dealerships can you find where the Owner is not only there but actually cares about your experience, I might be biased because we are actually in Tom Gill Chevrolet, see we provide the rental cars to the Service customers and to the body shop customers. But we see who cares and Tom Gill cares and he makes sure his employees do too. If your in looking for a new or used car or if your car is in their shop stop by and see us if you need a rental car.

We are BMC Auto Rental