Can't Be Bothered... by Lalita A. at InsiderPages
Georgetown Market has some of the most inconsistent customer service I've ever seen for a store of this type. When I asked if a product that was advertised as gluten free did in fact have wheat in it (the label said it was GF and that it had gold n flour) the clerk told me it must be GF or it wouldn't say so on the label. When I asked her to let someone know so that they could check it out, she didn't move an inch toward paper and pen.
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She couldn't be bothered to check for the safety of her store's customers.
Upon leaving the store, I called back to speak to a manager and told her what had happened and of my concern for future customers. She said that the checkout clerks wouldn't know about product specifics.
Funny, I never told her I was speaking with a checkout clerk.
It was her.
Bad for for (1) not knowing about the veracity of their product labels, (2) not caring enough to endeavor to find out--ever and (3) hiding the fact that she was the clerk I had just spoken to a few moments before.
Shame on them.