Performed a tune up of my squeaky, noisy garage door, and replaced the rollers and lined it up so that it is quiet and smooth. This was a terrific experience. They were very prompt in calling back and very responsive to setting up a time to come out and do the work. I would definitely call them again any time I need my garage door worked on. They tune up my mom's garage door. They performed miracles on that squeaky & out of alignment door, so I had them come and do the same thing on my garage door. In both cases, they quickly identified the problems and made suggestions on what the door might need. There was no pressure to spend a bunch of money, and each recommendation was a thrifty one. After they replaced one pulley on my mom's door and tightened and straightened things up, in no time the noise was gone and the door wasn't out of kilter any more. My garage door took a little more work, in that they needed to replace some rollers and tighten a spring, but once that was done, I've got a smooth-operating garage door and my mom does too. Well done

This is the second time that I used the Garage Door Doctor. We just moved to Richmond 6 months ago from Katy. They did an such an amazing job at my house. My garage door was very crooked in the opening. I thought I was going to need a new door. I called them and they were able to fix it for me. What an amazing work he did on my door. I will definitely call them again if I have another problem, because of the amazing job he did!

The repairman, Cody, came out about noon. He is the son of the owner and we discussed the issues with the doors as both had become untracked this year (and several times in years past) and I gave up fixing them.

He looked them over and told me two of the drums, one on each door, needed replaced for $30 each. To fix a door is $95 when it is off-track, but he would fix them both for that price. Additionally, he would put up the garage door opener for $150. That involved installing the sensors, the keypad and running a line and installing the wall controller. Since he came to $305, he said to round it off to $300.

He explained everything, every step of the way. After installation, he spent another 15 minutes going over the garage door opener features, controls and keypad as well as tips on how things worked. Each step he demonstrated what he was referring to. He even went over safety features, things that could cause a problem, like hitting the sensors and knocking the laser out of alignment, expected life of the springs, you name it.

After I paid him, he looked at the door and didn't like it. It was level to the ground, but not level to the top of the door. He went back and used a level to double check and adjust the door and retest everything. The problem was the homebuilder let the guys that put the wood trim in do it wrong. If you look carefully, that door was not done correctly and they did a poor fix that wasn't level at the top. I wished I had caught that when I bought the house!

As he was finishing up, his brother pulled up because he was in the neighborhood and wanted to check if help was needed! Cody told him he was finishing up so they helped him gather his tools and left. All along saying over and over if I had any questions or problems to please call them and they would take care of it.

Best guy ever to take my money. Totally patient with all my original and later questions, quotes were accurate and service was awesome.

I highly recommend these guys. They showed up at my house within the hour of my call which was a relief since my garage door would not close and I needed to leave. They didn't pressure me to spend a lot and showed me exactly what the problems were. They fixed everything immediately in about 30 minutes. Great experience.

Excellent service from the Garage Door Doctor! I called at 8am, "the doctor" was here by 9:00am to assess the situation, and he had it fixed by 10:00, he had the right part on the truck to fix it. He was very polite, the service was excellent, and the price was right. Strong recommendation for the Garage Door Doctor