The store (the system won't let me use the name of the store because apparently the store name contains an "inappropriate" word) may have some of the best fudge and truffles I have ever had, but customer service leaves much to be desired. I stopped by yesterday (Tuesday, September 11, 2007, around 5:00pm) to inquire about doing a customized piece with company logo for about 80 people. I was summarily dismissed with "it's gonna cost you" as if I was wasting their time. It was rude and uncalled for. There was no attempt to discuss what the store can do. He just looked as us as if we wouldn't be able to afford the $350.00 mold fee. I live just down the street and stop by often. The store has just told me it is not interested in my business.

The Fudge Pot may have some of the best fudge and truffles I have ever had, but customer service leaves much to be desired. I stopped by yesterday (Tuesday, September 11, 2007, around 5:00pm) to inquire about doing a customized piece with company logo for about 80 people. I was summarily dismissed with it's gonna cost you as if I was wasting their time. It was rude and uncalled for. There was no attempt to discuss what the store can do. He just looked as us as if we wouldn't be able to afford the $350.00 mold fee. I live just down the street and stop by often. The store has just told me it is not interested in my business.

We tried their butter toffee on a food tour and have since had it shipped to us in Georgia twice, and also sent as a gift. They also make cool molds (e.g. a chocolate dachsund that we gave my sister-in-law for Christmas).

We love the place!

The Fudge Pot tempts customers with its window display of chocolate in the shape of tools, dinosaurs, sayings and caramel apples.

Once you've entered the shop, you'll find lots of tempting items and chocolates in almost any shape imaginable including a Schnauzer.

PROS: What choices!!
CONS:

Best Candy in Chicago: I recommend the white and dark dipped Strawberries.