Went for spaweek facial thinking I'm paying $50. Ad said I'll be given $50 worth of product. Thought they'll give me samples worth $50. To my surprise, after facial (no extractions but good quality facial), therapist says that I need to pick $50 product. I was so confused. I understand that this is like getting $50 product free. But I just wanted to pay for the facial & get out of there.
I had to pick out $50 or more. Only thing I can pick out close to that was $55 cream & after taxes, came out $59. This was confusing, sales staff there were not that friendly either. Would not go back. No waiting room either if you go early.

I love Fresh products because everything smells great and most really works. However, I have to say that the attitude of the sales people at this location are quite snippy at time. And times when they are nice, they are just looking to sell more products. And when you are not interesting in buying more products than the one thing that you are there to buy, then they are not so nice again. I've been to this location several times and never felt great walking out of there. I now actually go to the Fresh store on the Westside because they are so much nicer over there.

Even better than taking a Fresh product home to pamper yourself is to lie back, relax, and have someone else pamper you with it firstâ€"especially if that someone is a licensed ...

I've been a loyal Fresh customer for years now. I absolutely love their products and have no intention to stop using them. That being said, I have to warn other loyal Fresh users away from the 'spa'. In my opinion, it is a waste of time. Having the same products applied by a girl in not a very relaxing setting is not my idea of a spa treatment, especially since I am expected to tip her 20% for what is basically a product demo. It's probably a great choice for people not familiar with the products. You get a free test run then credit for products in the store. I would definitely considering giving this as a gift to someone unfamiliar with Fresh. For those familiar, don't waste your time.

Overall, I think Fresh products are great. I do feel a little guilty splurging here though as the products are a little pricey. They're not crazy expensive & I do actually think they're worth the price, but I'm (supposed to be...) on a budget. My facial was lovely & very relaxing. As mentioned by another (stingy in my opinion) reviewer they do not do extractions & that's not only during spa week. They do a bunch of masks, scrubs, treatments according to your skin concerns. It's basically a nice way to try out their products. The staff was super-friendly & very knowledgeable about the products. I would advise anyone to go to the Fresh website to have an idea of what products you might want & their prices ahead of time.