Highly recommend Fred's to all my friends and family. Always great service and amazing products. Cleaning products, vacuum repair and sales, candles and gifts all work together to make a very interesting mix.

Fred's is a friendly enviornment where you can do all of your shopping at once. From cleaning supplies to gifts they have it all. They do a BEAUTIFUL job at gift wrapping your presents for you and you will not be disappointed. It is my personal favorite store:)

The selection of home care products, gifts, candles, and bath products is amazing. This listing is incorrect- the store is called FRED's HOME & GIFTS and is in the Pavillions Shopping Center ( Westlake Village)

Fred's is highly recommended for advice on cleaning supplies and vacuums, as well as excellent ideas for gifts too. I use them all the time and they are great to work with. Very helpful and a pleasure to do business with.

They claimed to be an authorized service center, but used generic filters, parts and bags.
They then charged for genuine parts; charging $55 for a generic filter that retails for $15 online. They claimed that the filters were "genuine replacement" and if they used the manufacturer's it would cost $75!!! The filters are $52.95 at a real dealer, by the way.
When I pointed out that the bags that were installed were the wrong size (I have the oversized canister vac; they threw in generic regular sized), she said maybe I should look elsewhere for service.
It's too bad about the "genuine" shenanigans and snippy staff, because the servicing of the vacuums seems to be good, though they put unwelcome "Fred's Fine Cleaning, blah, blah, blah" stickers on the top of my vacuums.
A little disgusted with the experience, I tried to pull off the stickers that they put on my vacuums. One of them pulled off the painted finish of my prized vacuum--a fitting final insult.
Thanks, Fred.
I guess I'll check my vacuum's manufacturer's website first for actual "genuine" service centers.