We purchased a Sienna in July. 34 days later it was totaled... all 3 children inside... it lived up to its high safety ratings! The staff at Fred Anderson also lived up to thier name... The Family Store. Once the insurance stuff was taken care of, the staff quickly got a new one ordered and made the second buying experience just as smooth as the first! We wouldn't change one minute of our experience... honestly!

Just bought my second vehicle from them.... really regretting it now!

Made several visits before buying. Shortly after the first visit, we started getting phone calls during dinner, from some foreign-country call center... wanting to know how our visit at Fred Anderson was. errrrrrr....It was like talking to Dell Reps in India !!!

Took delivery of the $28k Toyota Venza on a Saturday night... spent most of my Sunday cleaning off some kind of overspray, gunk on the wheels and other missed areas.

I had purchased this for my business, already had a "For Hire" registration which they said they would have transferred. A Week later..... I get a Personal registration tag in mine and my wife's name.....AND NOT the Business as instructed. !!!!!! The troubles are just beginning !

How do you give 0 zeros? Run as fast as you can from these crooks. They have mishandled every aspect of my unfortunate new car purchase from them. They actually stole money from me, it took several weeks to get my money back. They screwed up the registration and now 3 weeks later I found they didn't do a state inspection and I have to go back to these incompetent fools to get it done. I would rather get all my registration money back and just go do it myself. Don't buy a car here. They shouldnt be allowed to be in business. The city needs to pull their license or whatever it is they have.

The sales people here are pushy and like to waste your time. We wanted to take a second look at the car we were buying and they were already getting the paperwork ready and having us sign it. If you buy a used car, be sure to check it out carefully because once you buy it and come back with a problem that wasn't your fault, the salemen and the manager will come up with all sort of excuses so they won't have to fix your problem. And they will turn around and say that you were a bad buyer and make it your fault that you didn't check out the car before you bought it. stay away from the dealer.. they might sell you something cheap but they don't tell you everything you need to know.

We bought a used Camry from Fred Anderson a few years ago. Maurice Farmer was the salesman, and he was not a high pressure type salesman. We went back to him this year, and although we did not find the color car we wanted, he was still helpful and low key.