Awful Business Practices‎
It was hard to avoid the convince of this place in regards to my office location, so against my better judgment (anything that is too good to be true, probably is) I signed up for an "executive" membership. Their facilities were marginal, but adequate for the $19 I was paying. Then when I took a job out of the area, I went to the front desk to request a membership termination. As soon as I said this, the staff's demeanor toward me turned quite rude. I was told to "wait" while they pulled up my information, in the mean time they helped out other customers. After a 10 minute ordeal of signing papers and dealing with condescending looks and attitudes, I finally left, relieved I was out of there. Apparently my blatant request in person to end my membership was not enough to keep them from charging me. For the next 5 months, unbeknown to me I was charged the $19 a month. When I finally discovered this on my statement, I immediately called up to cancel... again. I was ...
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