The one time I walked in and inquired about selling, I was completely dismissed by the owner who told me if what I had was not D&G or Gucci then I should not waste her time. Kinda stupid. The stuff I have is very high end, Italian brands only sold in Europe. I was insulted and thought the policy was completely absurd. Why not even look at the stuff first?! Will definitely look to sell elsewhere.

Well, let's start by what is good at Fisch for the Hip: Sweeter than sweet staff, nice selection of designers; And then, let's go on with what's wrong... terribly wrong.

I have been a customer for a couple of years at that little store in Chelsea. Although prices don't always make sense, I got lucky a few times and got really good pieces. But is it really worth having to put up with the owner?
I always thought she was beyond rude and quite "special" but I always managed to avoid her and I had no idea of the level of insanity in that store until I became a consignor myself. The policy is just plain ridiculous: as opposed as any other consignment store, you are required to call once a month in a really specific and short window of time to check on your account and request a check.
It turns out to be a nightmare: phone call after phone call, you are being told the same frustrating answer: there is nothing the manager can do, only the owner is entitled to give out information on accounts and she will call you back within the next 2 days. At least, that's the theory.
Eventually, after 5 messages, an embarrassed staff and a month wait, the infamous owner is finally on the line. And then, you wish you actually never set a foot in that store: she will be barking at you like you are some kind of debt collector harassing her and then she will go on and on with the craziest excuses (and obviously lies) not to pay you for another 3 months! And if, out of frustration, you have the nerve to ask for your stuff back you will have to deal with her rambling like a maniac on how you should leave it there until next season: Uh! No, thanks!

I went today looking for a Birkin and expecting to pay a high price for it. I found one I liked however it was very used, needed cleaning and hardware replacement and it was priced only a few hundred dollars under retail. All of the items seemed to be priced higher than other consignments store however most of the clothing did look new and was worth the extra. The staff was VERY helpful and showed me everything I asked to see and more. They also offered to take my name and number and call me if any more Birkins in the size and color I wanted came in.

Fisch for the hip is an amazing find! They have great clothes, handbags, shoes, etc and the staff is awesome. The owner is so helpful and will make sure she does her best to get you what you want. They even have a book in the store for you to request certain items. Clothes always look good and the prices are beyond perfection! Deff go check it out, you will be so glad you did!!!

Just wanted to share my thoughts with everyone about Fisch for the Hip. As the editor of a fashion magazine I've used this store for the last 5 or so years both for finding items and for finding a home for clothes and shoes that I no longer need. The range in the store is awesome, all top-notch designers at prices well below retail (and many of the items you won't find for sale anywhere else). When I come in and look around I can't help but leave without a Gucci belt or a pair of Manolos. Staff are very friendly - there's no pressure but I'm something of a regular customer now! In terms of giving the store clothes to sell, their pretty tough about what they'll accept (and I think sometimes people are a little put off by the fact that if your clothes aren't cool enough they won't be accepted) but that's what keeps the quality of the items so high. The process is quite simple and that's why I think people keep coming back - sometimes you have to be a little patient but I've always been more than impressed by the whole experience.