The initial interview takes about 2-3 hours due to different Microsoft office tools exams that they need you to pass to be able to be eligible to apply for any position offered by this agency. That is all good and well if they provide their service for office work. What you find out few months down the line is that majority of their clientels are manifacutres and factories and hardly any office jobs. It is so frustrating that your agents are not honest and clear with you about the positions available since they do send you on several appointments to let you know later that employer changed their mind or they already selected their choice. I was with the agency for past 2 years without any solid job offers unitl I realized that the problem remains with them. I also need to indicate that my scores for all the inquired tests were above average and they indicated serveral times that I am a great candidate for the open positions. I strongly suggest to check in with other employment agencies ...