We have ordered from Fireplace Inn more than once and generally enjoy it. It is expensive take-out but something different. The ribs are very tender. This last time however, we placed three orders. We were told it would take an hour and they were there promptly. Unfortunately, they only had 2 of the 3 orders. When we called to tell them they had forgotten one order they said they would send it right out. It took 65 minutes! By then we had shared what food we had and had cleaned up. The food was good but not great and with the lack of providing us with what we ordered I was very disappointed. In addition, when I picked up the bag of fries, the bottom fell out and all the fries fell on the floor. To be honest, I may have even overlooked it if anyone seemed to have cared. I rarely write anything like this, but when you pay almost $80 in take out, don't get it all, and no one cares, I am disgusted. I would have expected a coupon for the future or at least a simple, "I'm sorry" from someone who really meant it. I would have expected prompt recovery as well. I agree the place is attractive but I wasn't eating there. The service blew it for me.

The food here is good, but not anything special. I was a little perturbed at the fact that I was paying $30.00 for a steak, and yet the wine was served to me in a plastic cup.... How 'bout a wine glass for goodness sake! My husband had a good meal also, but again was served a guiness beer in a plastic cup. Not the classiest of places, but just ok... Service was nothing to write home about, but the place was really busy with St. Patrick's day revelers.....

Don't waste your time or money. I have never experienced such horrible service. Employees in a drive through are more helpful and cheerful than this place. Not to mention the food wasn't worth the money you would spend in a drive through.

Are you kidding me, Fireplace Inn? This place would be great if everything was priced 50% lower. A crappy boneless rib sandwich that barely out-flavors a McRib is $7.50. Yuck. The BBQ chicken doesn't even come close to competing with much cheaper joints like Hecky's or Feed. Burgers are $10 or more, many dishes are over $20. Not. Worth. It. To top it all off, the waiter threw out the fires and mashed potatoes I wanted to take home when I asked him to wrap my meal up. Do yourself a favor and go to Twin Anchors a few blocks away.

Very disappointed in service. Crabby waiter who couldnt understand medium well had to send food back 2 times to get it right. Will never go here again because I didnt get to eat due to my party being done prior to my food being done. Go somewhere and get your moneys worth stay away from here.