I brought in my 3lb 8 week old puppy for his first visit. They were so gentle with him and they answered all my questions thoroughly. They made me and my puppy very comfortable.

I took my yorkie, Colby to Falls Pointe (now Care First) Animal Hospital today for the first time, and I couldn't be happier with the service I received! He needed a dental, and he needed extractions also. We called this morning and made and appointment and they fit him in, no problem. Kim checked us in and was SUPER nice and very helpful! She was great with Colby, and he's not usually the best with new people. We called to check on him, and Paul was so upbeat and optimistic, it really put me at ease with the care he was getting. When we went to pick him up, Kim put us in and exam room, and gave us great directions on his care for the next week or two. Dr. DeLong even came in to check on us and tell us exactly what she did. I will NEVER take my dogs to another vet. I feel so blessed to have found Care First!

I am having lots of issues with my dog after he got vaccination at this vet. Trying to resolve this but it is taking a lot of time and money. Hope to get it straighten out soon.

We had just moved to the area and our Golden Retriever needed her annual checkup. Although they were able to give us a basic check-up and her annual shots - they treated us like we had been neglecting our dog. She needed her nails trimmed & had an unknown to us ear infection. They insisted on cutting her nails down to the quick and made everyone of them bleed. They explained that was the only way to trim them.

Although, our dog did need her nails trimmed, I don't that scaring her or causing her pain was the proper way to introduce her to the client and the staff.

They are one of the most expensive clinics that I have ever visited and we were quite disappointed with their treatment of our dog as well as our family.

It is a pleasure knowing my dog is being well cared for by knowledgeable animal lovers. Their practice has very reasonable prices. Waiting time is second to none.. Their facility is clean and pet/kid friendly as well!