I have used another storage facility in the past and this one is hands down the best. The staff is excellent, friendly and very professional while explaining policies and procedures thoroughly. The facility itself is squeaky clean and very secure...you need a passcode to get in and out and to use the elevator to our floor. Every thing functions well. I think the price is competitive with others in the area. We tried to obtain a unit from another company nearby and the office wasn't even open at 2 pm. So we went to Extra Storage instead with our car full of precious items. And I am so glad we did!‎

Eleven years ago, I relocated from the Midwest, where everyone has more than enough “extra space”, to San Francisco, where having “extra space” is a real rarity. During these past 11 years, I've always had the need for some sort of extra storage space. And for the last 5 years I've relied on ExtraSpace Storage (Cesar Chavez Street location) for all my storage needs. ExtraSpace Storage wins “hands down” in my book for one of the “best storage facilities in San Francisco”. They meet or exceed my “Big Three” requirements for my storage needs, which are (1)—VP (Value Priced), (2)—CCL (Convenient Clean Location), and (3)—KFS (Knowledgeable Friendly Staff). I've tried three other storage companies in San Francisco and only ExtraSpace gives me everything I expect for a fair (value) price—a wide selection of sizes, a painless and quick sign-up process, flexible & convenient termination policies (this is especially important if your storage space requirements change over time ...

I have rented from them for a long time and frankly they are the nicest people. I loved the pricing in the beginning, which saved me hundreds of dollars. And now I am still paying a very fair price with great service when I need it. The facility is always neat and clean. People are friendly and happy to each other. I find the whole facility great to work within. When I had to change units for a size adjustment, the managers, were very helpful. Just ask them and they'll try to figure out a great solution for you. I'll continue to refer people, and while I finish up my remodeling project, I go in and out a lot, I'll miss the convenience when I'm done. ;o)‎

Staff very unfriendly. The woman has a very condesending attitude just because I am a woman of color. Will be moving out as soon as my contract expire. Unhelpful.‎

Very clean storage facility. Price was moderate, not cheap but not outrageous. I wasn't impressed with the friendliness of the staff. At one point, I was loading some things from my storage unit into my car, and tripped, where all of my things fell to the floor. The staff came out of their office, looked at me and then walked away. I just thought it wasn't very friendly. Other than that, I had an ok experience.‎