WARNING THESE PEOPLE GIVE CROOKS A BAD NAME. RUN DONâT WALK
WARNING THESE PEOPLE GIVE CROOKS A BAD NAME. RUN DONâT WALK FROM THIS PLACE.
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OK, here is my store about these crooks. I bought four new tires from them not ever 12 months ago. I told them I wanted tires with at least an 80,000 warranty because I was going to keep my car for several more years. I told them do a four wheel alignment. OK so I paid a lot of more for what I thought were four good tires. OK, it is not ever one year later the two back tires are nearly bald. I take the car into the same ExpressTire that I bought the tires from last year. I asked the same guy who sold me these tires last year to replace them for free. You know the tires were supposed to have that 80,000 mile warranty on them. The warrant was supposed to include free tire rotation and all that other stuff. So this person looks at the front of the car and says you need a new tire rod and that is why the two tires in the back are no good. I can fix the tire rod in the front for a couple of hundred dollars and I might even be able to give you a few bucks off the cost of replacing the tires on the back.
First, he says reason why the tires on the back were no good was because the tires were rotated from the front wheel that has the bad tire rod. I then tell him that no one has changed or rotated the tires since I was in his shop less than a year ago. OK, then the problem must have been caused by the number of miles I drove since last year. Wrong again champ. I drove the car less then 10,000 last year. Well the tires he sold me last year could not be bad because has never ever sold a bad en his entire life. He only sells perfect tires. Then I ask him did you guys do a four wheel alignment last year when I brought the car and asked for one. Oh, no we could not do a four wheel alignment on your car since you have fixed rear axle car. What you donât a fix wheel axel car. Wow that might be why the tires wore out so fast. Let me just check that now for you. Oh, looks your car is out of aliment in the back. Donât worry you can buy two brand new tires for the rear and we will charge you for the aliment that we said we did last year but did not do. You know it is your fault that you did not check to make sure we did the four wheel aliment on your car last year. We might be able to give a few bucks off the price the two new rear tires. No, I am so sorry but the tire warranty does cover you car if it is out of aliment. Cha ching$$$
OK, you get the point about these guys. They will not stand behind their tire warranty. They donât know if you car needs a four wheel aliment or not? Kind of scary that a tire store does know what kind of cars need a four wheel alignment or not. They do not do the work they say do. Oh, one more thing. The same guy who sold me the tires last year. Looked me in the eye this year and said OH, I did not work here last year so I do not know why then did not do the tire aliment for you last year. Yea, they are liars.
You know I just wish I could find one company that would just do the work they say they do at the price that told me it was going to cost.
I am going to take my car to another ExpressTire. I hope to have a better report about that store.